Technical Support for Catalysts & Chemicals

Technical support is one of the clues to achieve costumers’ satisfaction which is not only covered by the guaranteed specifications and consequently the product lifetime, but also translated to the appropriate operation of the product in process and re-assure that the customers are satisfied in whole process. Our technical specialists are capable to provide proactive technical support to our catalyst customers. Our process engineer works with customers throughout the catalyst life cycle to ensure optimized productivity and profitability of production. Our costumers require technical support because of below reasons:

• Process optimization is needful after the catalyst loading and unit start up.
• Per-case requirements for the catalyst and chemicals in each unit operations of costumer.
• Training requirement because of renovation in process and need to upgrading the operation manuals.

The performance of catalysts is enhanced by optimization of the operating conditions. Our engineers are available to provide advice to customers on revised operating conditions, considering the design limits. Our team may assist in many important aspects of process catalyst operation, including the below functions:

• Catalyst Selection: to choose the best catalyst option for your process as per new operating conditions and constraints.
• Pre-Start-Up Advice: preparation advise to be sure all issues are covered prior to loading
• Catalyst Loading: to handle and load properly into the reactors
• Start-Up Support: to assist each customer for Start up, shut down and regeneration procedures to ensure safe and efficient operations
• Operating: to advise keep the operating conditions and life cycles.
• Monitoring & Analytical Services: to measure catalyst performance in real time onsite throughout the life of the catalyst including measurement and simulations
• Trouble shooting: to Identifying the per-case required advise on performance
• Training: to advise technical training for operations staff in case of any upgrading in process

Presenting technical support services will result in:

• Reducing the pollution.
• Reducing the operation problems in process.
• Reducing unwilling stops and therefore reduce the upstream operations.
• Increasing production efficiency and product recovery.
• Increasing the catalyst bed life time.
• Reducing energy consumption.

Covering above goals, this company succeeded to supply different types of process catalysts, absorbents and chemicals from top brands including: cooling media solution for absorption chillers (Lithium Bromide Solution and Octyl alcohol), water treatment chemicals and odorant.